The ChangePartner enterprise application software is founded on proven science that ensures sustainable, scalable behavior change across the entire organization.

Behavior Analysis is the science that underpins the ChangePartner solution. It is one of the most well-established and scientifically-respected approaches for what works in behavior change. The science embedded in our platform provides a reliable way for organizations to:

  • Identify the Vital Behaviors that reliably produce a targeted outcome.

  • Change the environment and culture to support those behaviors.

  • Organize data-based feedback into personalized, actionable direction.

  • Observe and measure those behaviors to confirm they have in fact changed.

  • Provide powerful, behavior-based coaching when needed.

  • Correlate behavior change with improvements in outcomes.

Behavior Analysis allows for the observation and measurement of a variety of complex behaviors related to problem-solving, teamwork and communications, and coaching and feedback.

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ChangePartner Team



Julie M. Smith, Ph.D.
Chief Executive Officer

Co-founded CLG, Inc., the world’s premiere behavior-based strategy execution firm. Pioneered the most powerful and practical organization-wide, behavior-change approaches available today, as benchmarked by numerous Fortune 500 companies. Seeing a great need to reduce healthcare costs and improve quality, safety, and the patient experience through the sustainable implementation of evidence-based Vital Behaviors™, co-founded ChangePartner, bringing together a world-class team focused on developing a science-based, data-driven Behavioral Excellence™ platform that will transform healthcare delivery.



Mark Sasscer, MS
Chief Client Experience Officer

An experienced and effective business leader, author, and consultant who has demonstrated success in working with senior executives of healthcare systems and Fortune 500 Companies. Mark is highly skilled at changing team and organizational habits of human behavior that erode profitability. He specializes in shaping a "culture of accountability" where all employees are engaged and choose to volunteer discretionary effort to achieve superior outcomes.



Dottie Oakes, RN, MSN, NE-BC
Chief Nursing Officer

Chief Nursing Officer of a large academic medical center for 15 years. Led the organization through three successful MAGNET designations. Multiple presentations and publications nationally and internationally related to overcoming healthcare challenges. An innovator who reliably improves organizational efficiencies and streamlines operations. Deep expertise in marketing, mentoring, and building effective, independent, professional teams.